COVID-19: What You Need to Know
We want you to know that the safety of our cyclists, staff, and local populations that our tours pass through is our top priority.
Each day at our ‘virtual’ head office, we discuss the latest developments and reassess the situation. We have made many difficult decisions already, including postponing tours happening in the near future, as well as stopping the 2020 Tour d’Afrique as it travelled in Tanzania so that everyone could return safely to their home countries.
At the same time, like many people, we are looking forward to when we can once again be on our bicycles, travelling the world and experiencing all the joys that come from this.
The following Covid-19 related guarantees are in effect for all tours that start before April 30, 2021
Registration Fee is Now Fully Refundable
The US$150 registration fee is fully refundable if the tour is cancelled or if you decide not to participate.
Relaxed Payment Deadlines
The due date for full payment of the entry fee has been reduced from 90 days to 60 days prior to the start of your trip.
If a tour is postponed or cancelled by TDA before departure, you will be offered a full refund of any fees paid to TDA. If you choose to cancel after your full payment of the entry fee has been made, our standard cancelation/refund policy applies.
So if you want to start planning your post-COVID cycling plans, feel confident that you can register now without financial risk. Our customer service team is ready to answer any questions you have about your tour or upcoming travel planning with us.
Safety & Hygiene
As many countries and regions slowly start to re-open, we are all faced with a new normal regarding protocols that we can take to keep each other healthy and safe.
We are seeing these steps taken in local businesses that have resumed operations, whether restaurants, community centres, hotels or transportation hubs. Many of these protocols are being put in place by regional governments.
Here at TDA we are reviewing these best practices, and creating protocols for how we can be back on our bikes, experiencing the joy of cycling and exploring, and keep ourselves and the local communities we pass through safe at the same time.
Protocols will likely be adapted as the science of Covid-19 is further understood and explained to the public. Detailed information on new health and hygiene protocols will be shared with registered riders in the months before their tour. We believe that while risk does still exist regarding Covid-19, with careful consideration of this risk, and taking appropriate steps to manage it, it is possible to be back doing something that we all dearly love to do.
We can be reached at +1 416 364 8255 or via email at email@example.com. We look forward to helping you get ready for your exciting bicycle adventures with us in the future.