UPDATED May 25, 2020

BY The TDA Team

IN Company

8 comments

UPDATED May 25, 2020

BY The TDA Team

IN Company

8 comments

COVID-19: What You Need to Know

 

TDA’s Guarantee

We want you to know that the safety of our cyclists, staff, and local populations that our tours pass through is our top priority.

Each day at our ‘virtual’ head office, we discuss the latest developments and reassess the situation. We have made many difficult decisions already, including postponing tours happening in the near future, as well as stopping the 2020 Tour d’Afrique as it travelled in Tanzania so that everyone could return safely to their home countries.

At the same time, like many people, we are looking forward to when we can once again be on our bicycles, travelling the world and experiencing all the joys that come from this.

The following Covid-19 related guarantees are in effect for all tours that start before April 30, 2021

Registration Fee is Now Fully Refundable

The US$150 registration fee is fully refundable if the tour is cancelled or if you decide not to participate.

Relaxed Payment Deadlines

The due date for full payment of the entry fee has been reduced from 90 days to 60 days prior to the start of your trip.

Cancellation Policy

If a tour is postponed or cancelled by TDA before departure, you will be offered a full refund of any fees paid to TDA. If you choose to cancel after your full payment of the entry fee has been made, our standard cancelation/refund policy applies.

So if you want to start planning your post-COVID cycling plans, feel confident that you can register now without financial risk. Our customer service team is ready to answer any questions you have about your tour or upcoming travel planning with us.

Safety & Hygiene

As many countries and regions slowly start to re-open, we are all faced with a new normal regarding protocols that we can take to keep each other healthy and safe.

We are seeing these steps taken in local businesses that have resumed operations, whether restaurants, community centres, hotels or transportation hubs. Many of these protocols are being put in place by regional governments.

Here at TDA we are reviewing these best practices, and creating protocols for how we can be back on our bikes, experiencing the joy of cycling and exploring, and keep ourselves and the local communities we pass through safe at the same time.

Protocols will likely be adapted as the science of Covid-19 is further understood and explained to the public. Detailed information on new health and hygiene protocols will be shared with registered riders in the months before their tour. We believe that while risk does still exist regarding Covid-19, with careful consideration of this risk, and taking appropriate steps to manage it, it is possible to be back doing something that we all dearly love to do.

We can be reached at +1 416 364 8255 or via email at info@tdaglobalcycling.com. We look forward to helping you get ready for your exciting bicycle adventures with us in the future.

8 Comments for "COVID-19: What You Need to Know"

Thanks for the information.

Best preparation for the virus is cycling!

Thanks. I was wondering how TDA going to respond to coronavirus and this pretty much answers my questions.

Thank you for your ethical and positive communication. I am so looking forward to travelling with you soon.

A great idea and this initiative will help many decide.

Thanks for the info,still want to do the west Africa en velo so we’ll see how it goes

yes

Thank you for the information and your flexibility in all this.

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