COVID-19: What You Need to Know
Since restarting our tours in September 2021, we have offered enhanced payment flexibility as well as enhanced safety and hygiene measures. Please read the latest COVID-19 information as it relates to our cycling tours below.
Relaxed Payment Terms
The more flexible payment options below were added to make deciding and committing to a tour easier for you, while still giving us the clarity needed to plan our tours.
One-time Registration Fee Transfers
The $150 USD tour registration fee can be transferred once, to another tour of your choosing, 90 days or more before the start date of the original tour you have registered for.
Relaxed Payment Terms
If TDA cancels a tour 90 days or more before the start date, you will receive a 100% refund of the registration and entry fee paid.
In the rare event TDA cancels a tour less than 90 days before the start date, you will receive a 100% credit of the registration fee and entry fee which can be used towards a future tour. If you prefer a refund, you will be refunded the registration fee in full, and the entry fee minus any unrecoverable tour costs TDA has incurred.
If you choose to cancel after your full payment of the entry fee has been made, our standard cancelation/refund policy applies.
Our customer service team is ready to answer any questions you may have about payment terms, or planning for your upcoming tour with us.
Safety & Hygiene
The health and safety of our participants, staff and the local communities passed through is at the forefront of our planning. Below are some of the enhanced features now built into all of our tours.
Our Safety Protocols
The existence of COVID-19 adds a number of new safety protocols to our current practices, and though we cannot eliminate all risk, we can greatly reduce it through setting vaccination, hygiene and mask protocols.
While our safety protocols are definitely part of a “new normal”, the joy of being out on the road, cycling each day and seeing new locales is well worth the necessary adaptations.
These protocols continue to be reviewed and adjusted based on local health regulations and accepted best practices. Click here to read an overview of the new COVID-19 Safety Protocols. Further detailed information will be provided pre-tour to registered riders.
Full vaccination with an approved COVID-19 vaccine is required for participation on all our tours. This is to increase safety for yourself, all fellow participants and staff, as well as the local populations along the route. Many countries also require proof of vaccination for entry purposes.
Get in Touch
We can be reached at +1 416 364 8255 or via email at firstname.lastname@example.org. We look forward to helping you get ready for your exciting bicycle adventures with us in the future.