UPDATED July 29, 2020

BY The TDA Team

IN Company

22 comments

UPDATED July 29, 2020

BY The TDA Team

IN Company

22 comments

COVID-19: What You Need to Know

We are looking forward to when we can once again be on our bicycles, travelling the world and experiencing all the joys that come from this. Please read the latest Covid-19 related information below as we continue to try to meet your needs and concerns in these changing times.

Relaxed Payment Terms

During these uncertain times, we have chosen to make our payment terms as flexible as possible, while still giving ourselves the clarity needed to plan our tours.

One-time Registration Fee Transfers

The $150 USD tour registration fee can now be transferred once, to another tour of your choosing, 90 days or more before the start date of the original tour you have registered for.

Relaxed Payment Terms

If TDA cancels a tour 90 days or more before the start date, you will receive a 100% refund of the registration and entry fee paid.

In the rare event TDA cancels a tour less than 90 days before the start date, you will receive a 100% credit of the registration fee and entry fee which can be used towards a future tour. If you prefer a refund, you will be refunded the registration fee in full, and the entry fee minus any unrecoverable tour costs TDA has incurred.

If you choose to cancel after your full payment of the entry fee has been made, our standard cancelation/refund policy applies.

Our customer service team is ready to answer any questions you may have about payment terms, or planning for your upcoming tour with us.

Safety & Hygiene

As we make preparations for a return to running our bicycle tours, the health and safety of our participants, staff and the local communities passed through is at the forefront of our planning.

Our Safety Protocols

The existence of Covid-19 adds a number of new safety protocols to our current practices, and though we cannot eliminate all risk, we can greatly reduce it through setting hygiene and physical distance protocols.

We are creating new safety protocols for our tours. While they are definitely part of a “new normal”, we believe that the joy of being out on the road, cycling each day and seeing new locales is well worth the necessary adaptations we will all be making.

These protocols will be reviewed and updated in the coming months and adjusted based on local health regulations and accepted best practices. Click here to read an overview of the new COVID-19 Safety Protocols. Further detailed information will be provided pre-tour to registered riders.

Vaccination

Full vaccination with an approved COVID-19 vaccine is required for participation on our upcoming tours. This is to increase safety for yourself, all fellow participants and staff, as well as the local populations along the route. Many countries are also likely to require proof of vaccination for entry purposes.

Get in Touch

We can be reached at +1 416 364 8255 or via email at info@tdaglobalcycling.com. We look forward to helping you get ready for your exciting bicycle adventures with us in the future.

22 Comments for "COVID-19: What You Need to Know"

Thanks for the information.

Best preparation for the virus is cycling!

Thanks. I was wondering how TDA going to respond to coronavirus and this pretty much answers my questions.

Thank you for your ethical and positive communication. I am so looking forward to travelling with you soon.

A great idea and this initiative will help many decide.

Thanks for the info,still want to do the west Africa en velo so we’ll see how it goes

yes

Thank you for the information and your flexibility in all this.

South African government has announced the country will open for “limited Level 1” international tourism on October 1. Can you give us any indication of what other countries need to open yet so that 2021 Tour d’Afrique can proceed? Is it likely that other countries especially in Southern Africa will follow SA’s lead?

    The tour also runs through Tanzania, Malawi, Zambia, Botswana & South Africa so those countries would also have to be open to run the tour. At this point it is impossible to predict what the other countries will do but we remain guardedly optimistic.

Is this a ride or race???

    All our tours are rides, not races. Was there one you were interested in?

Are you still planning on offering the Trans Himalayas tour in 2021? Or when you will make a decision? Thank you.

As a USA resident, I can’t predict if I will be able to enter the countries that are included in the TransEuropa tour, so it is hard for me to plan. I very much want to do the ride, but am concerned about restrictions. What do you recommend?

    Hi Melissa, We would love to have you join us. You can register for the tour secure in the knowledge that your registration fee is transferable if you decide not to attend and refundable if we cancel the tour. We also provide registered riders with ongoing updates regarding the status of the trip.

      Hi, can you please explain what is meant by transferable? I’m not sure I understand. Thank you.

        Hi Deborah, Transferable means you can use your registration fee that you paid for one tour on another tour if you change your mind (one time only).

Hello, my boyfriend and I would love to join the South American Epic tour but we live in the UK . Do you think we would still be able to do it in Jul 2021 or is 2022 more realistic?

Its exciting even just thinking about it.

Thank you
Mira

Is the Canada coast to coast trip on this year – 2021? Thanks

    We certainly hope so! Please contact us at eva@tdaglobalcycling.com for more details.

    I honestly think there is a disconnect between what is currently happening in Canada as we are entering a 3rd wave infections, just beginning vaccinations, and still have lots of restrictions for residents with the desire to travel. 2022 would be a better choice.

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COVID-19: RELAXED PAYMENT TERMS

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